Privacy Policy
Effective date: September 21, 2026
This policy describes how Mattkobi Global AI (operated by Mattkobi Global AI LLC, “we,” “us,” or “our”) handles personal information in connection with our website, demo bookings, communications, and AI automation services.
1. Information we collect
- Information you provide: your name, email address, telephone number, business name, website, approximate call volume, appointment details, and information you include in forms, messages, or support requests.
- Service and communication records: consent and opt-out records, appointment history, emails, text messages, and details needed to configure or support services. If a call or demo is recorded or transcribed, any required notice and consent must be provided before recording begins.
- Technical information: website and service systems may process IP addresses, browser and device information, usage logs, cookies, and similar technologies needed to operate, secure, and understand use of the website.
- Transaction information: if you purchase services, payment providers process payment details, and we receive transaction, billing, and subscription records needed to administer your purchase.
2. How information is used
We use information to respond to inquiries, schedule and conduct demos, deliver appointment confirmations and reminders, provide and support services, manage accounts and billing, maintain security, troubleshoot problems, and meet legal obligations. Promotional emails or texts are subject to the permissions and choices you provide.
3. Service providers and other disclosures
Information may be processed by providers that help deliver our website, CRM, scheduling, email, SMS, AI, meeting, hosting, payment, and support functions. We disclose information as needed for those functions, to comply with lawful requests, or to protect rights and prevent fraud. If our business is reorganized or transferred, information may be transferred subject to applicable law and the protections described here.
4. Your communication choices
Providing a telephone number alone does not authorize unrelated marketing. Where you opt in, messages may include booking confirmations, reminders, responses to inquiries, service updates, or separately consented promotional messages. Message frequency varies. Message and data rates may apply. Consent to marketing messages is not a condition of purchase.
Reply STOP to unsubscribe from text messages. You may receive one confirmation of your opt-out. To receive texts again, provide fresh consent. Reply HELP or email [email protected] for assistance. Use the unsubscribe link in promotional emails, where provided, or contact us. Opting out of marketing does not prevent essential non-marketing account communications through other permitted channels.
5. Cookies and external services
You can manage cookies through your browser settings. Blocking cookies may affect some website functions. Embedded booking, payment, video-meeting, and other third-party services may process information under their own privacy policies. This policy does not control websites or services operated independently by others.
6. Retention and security
Information is retained for as long as needed for the purposes described above, including service delivery, consent records, accounting, dispute resolution, and legal requirements. Retention periods depend on the information and purpose. No internet transmission or storage system can be guaranteed completely secure. Please do not send passwords, full payment-card details, or other sensitive information through ordinary forms, email, or text.
7. Privacy requests
Depending on where you live and applicable law, you may have rights to request access, correction, deletion, or a copy of your personal information, or to object to or restrict certain uses. Contact us using the details below. We may need to verify your identity and may retain information when legally required. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising applicable privacy rights.
8. Information handled for business clients
When we help a business manage its customer inquiries and appointments, that business determines the purposes for which its customer information is used. Direct requests about that business’s services or customer records to that business; we will assist as required by our agreement and applicable law.
9. Children and international access
Our services are intended for adults and business users, not children under 13. If you believe a child has provided personal information, contact us. Our services are operated in the United States, and information may be processed in locations where our providers operate, subject to applicable protections.
10. Changes and contact
We may update this policy by posting a revised version with a new effective date. Material changes will be communicated as required by law.
Mattkobi Global AI
8206 Louisiana Blvd, Ste A
Albuquerque, NM 87113
Email: [email protected]
Phone: (213) 410-1776